Privacy Policy

Eap-Parts is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.eap-parts.com], contact us, or engage with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

· Personal Identification Information: Name, company name, job title, email address, phone number, and mailing address that you voluntarily provide when inquiring about our products, requesting quotes, or subscribing to our communications.

· Technical & Usage Data: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through cookies and similar tracking technologies.

· Communication Data: Records of your correspondence with us, including emails, chat logs, or call recordings (where applicable and with notice).

2. How We Use Your Information

We use the collected information for the following purposes:

· To respond to your inquiries, provide product information, and process your requests.

· To manage our business relationship with you and provide customer support.

· To improve our website, products, and services based on your feedback and usage patterns.

· To send you promotional materials, industry news, or updates about our company (you may opt-out at any time).

· To comply with legal obligations and protect our legal rights.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

· Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email service providers, hosting companies), provided they agree to keep this information confidential.

· Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

· Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

· Access the personal information we hold about you.

· Request correction of any inaccurate or incomplete information.

· Request deletion of your personal data.

· Object to or restrict our processing of your data.

· Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Cookies

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the website may not function properly if cookies are disabled.

7. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.